Privacy Policy

At MindEd, We strive to adopt the best practices in the industry to protect your data. This Privacy Policy (“Policy”) furthers our commitment to protect your data. The Policy shall apply when you access the Website and/or use our services.



By accepting the Terms and Conditions displayed on the Website, you consent to the collection, storage, processing, disclosure and transfer of your data in accordance with this Policy. If you do not agree with this Policy, please discontinue the use of the Website and its services.


You acknowledge that any information you provide is voluntary.


We reserve the right to modify, alter, novate the terms of this policy wholly or partially after giving you due notice. If you do not consent to the new policy, you may stop accessing the Website or use its services.

What Personal information is collected from you?

To use some of our services, you need to provide information including but not limited to your name, age, affiliation, email correspondence and/or mobile number (“data”). Data in general is collected every time you register to use our service or product displayed on the Website.


You may be directed to an independent Third Party service provider when using on our Website and/or its services. The independent Third Party service providers facilitate communication and transactions between you and us. These service providers include payment gateways, banking and financial institutions, virtual-conferencing platforms, documentation.

MindEd does not ask or store other sensitive personal information such as your geographical address, passwords, credit card/ debit card information, financial records (including other payment modes), bank account details, health records (“sensitive information”).

If you book therapy session displayed on our Website, all information disclosed to your therapist from time to time shall be protected under the therapist-patient confidentiality. We do not collect, store or process such information in any form.

How we collect your information?

The methods by which We collect your data include but are not limited to the following:

  1. When You register for a product or service on the Website;

  2. When you provide us information through our independent Third Party service providers;

  3. When You use the features on Our Website and/or when You use Services;

  4. Public domain;

  5. By use of cookies.


How your information is used?

Your data serves as a means to identify you and facilitate communication and transactions. We use your Data (a) to enable You to use the Website and utilize its services; (b) to provide You with information about products and services available on the Website; (c) to conduct internal reviews and data analysis for the Website.

If you wish to opt-out of receiving non-essential communications such as promotional and product-service information, please send us an email at


How information may be shared and transferred?

Your Data is maintained by us in electronic form on our equipment. Such information may also be converted to physical form from time to time requires. 


From time to time we may retrieve or share your data with our Third Party service providers to facilitate your use of our website and its services. However, this data shall not include your sensitive information. We do not sell or distribute or exchange your Data for consideration or otherwise, without your consent. If such an activity is identified, you are advised to contact us.


How long shall my data be retained?

We will retain your data for as long as you access and/or use our services. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. However, if you have violated the terms and conditions or this policy or any other guidelines, we shall, in our sole discretion keep a record of your data for as long as necessary.


Our Responsibility

You are responsible for maintaining the accuracy of the information you submit to us including updating your data at regular intervals.

We shall not be liable to protect any your data available on the public domain or known to common knowledge.

Certain information may be provided to or processed through Third Party service providers with respect to documentation, payments and video-hosting. We do not assume responsibility or liability for breach or unauthorized use of such information provided to or processed through Third Party service providers while you use the Website or its services.

All information provided by you to your Website-designated therapist during the Therapy session shall be protected under the psychologist-patient confidentiality. However, We do not warrant nor guarantee the safety or security of the platform used to facilitate the session.

You acknowledge that the internet is not 100% secure and that We cannot provide any absolute assurance regarding the security of your data. We shall not be liable in any way in relation to any breach of security or unintended loss or disclosure of information caused by Us in relation to your data.

We shall not be liable for any data loss or theft due to unauthorized access to your electronic devices through which you access the Website or avail the Services.

We shall respond to request for data by a judicial body of a competent jurisdiction or law enforcement agencies or in connection with an investigation on matters related to public safety or any other disclosure to the extent permitted by law.


Should you have questions about this Privacy Policy or other practices you may contact, us at

If you have any grievance with respect to our use of your information, you may communicate such grievance